We want to inform you about a recent change to our district’s Canvas support process. In the past, you had the ability to reach out directly to Canvas support through phone or chat, but we’ve now transitioned to a different approach. If you encounter any issues or need assistance, please submit a support ticket from the Canvas Help Menu.
We understand that this is a shift from the previous service level, and we appreciate your understanding. Additionally, we encourage you to explore the Canvas guides (instructor, student, and observer). There are also guides available for the mobile applications. You can utilize the new Panda Bot as valuable resources to help navigate Canvas effectively during this transition. Your satisfaction with the support we provide remains our priority.