P-CCS Tech Status Re: District-wide wireless network issue
2024-03-11 13:42:04

We believe the issue affecting our wireless network has been resolved. If you are still not able to connect or believe your connection is unstable, please submit a service ticket. Thank you.

On Mon, Mar 11, 2024 at 2:05 PM Technology Communications <technology.communications> wrote:

We are aware of an issue with our wireless network and are actively working towards a resolution. Symptoms appear to be inconsistent, but all district buildings are impacted. If you are able to connect to the wireless network, please be sure to save your work often as the connection is currently unstable. We apologize for the inconvenience.

P-CCS Tech Status District-wide wireless network issue
2024-03-11 13:05:35

We are aware of an issue with our wireless network and are actively working towards a resolution. Symptoms appear to be inconsistent, but all district buildings are impacted. If you are able to connect to the wireless network, please be sure to save your work often as the connection is currently unstable. We apologize for the inconvenience.

P-CCS Tech Status MISTAR-Q scheduled downtime Thursday, 2/29 8 pm - midnight
2024-02-26 13:57:57

Wayne RESA has changed the installation time for the MISTAR-Q scheduled upgrade to version 4.1.1 scheduled for this Thursday. Installation will begin at 8:00 PM rather than 5:00 PM for both Wayne and Livingston districts.

MISTAR-Q, and MISTAR ParentConnection & StudentConnection will be unavailable while the upgrade is installed. Downtime should not exceed 4 hours.

For those interested, here is a link to the complete list of New Features and Functionality that will be seen following the upgrade to 4.1.1

P-CCS Tech Status Voicemails No Longer Syncing to Inbox
2024-02-06 16:42:48

It has come to our attention that many staff members are not receiving voicemail messages in their email inbox. Our team is working with our partners to resolve this issue. In the meantime, affected staff will need to press the voicemail button on their phone and enter their voicemail pin to listen to their voicemails. We apologize for the inconvenience and appreciate your understanding as we work through this issue.
We will send another status update after this issue has been resolved.

If you do not remember your voicemail pin or have further questions, please submit a service ticket.

P-CCS Tech Status Staff Wifi network issue
2024-01-26 15:59:29

The PCCSK12-Staff network has been fully restored and should now be accessible from personal laptops, Chromebooks, phones, etc. If you continue to experience problems with connecting to the PCCSK12-Staff network, please submit a service ticket so our team can investigate. Thank you.

On Wed, Jan 24, 2024 at 8:11 AM <technology.communications> wrote:

The technology department is looking into an issue with the PCCSK12-Staff network that is preventing staff from successfully connecting to it this morning.

While we work on restoration, staff might want to consider joining the PCCSK12-Guest network for their connectivity.

Thanks for your patience and sorry for any inconvenience.

P-CCS Tech Status Staff Wifi network issue
2024-01-24 08:10:46

The technology department is looking into an issue with the PCCSK12-Staff network that is preventing staff from successfully connecting to it this morning.

While we work on restoration, staff might want to consider joining the PCCSK12-Guest network for their connectivity.

Thanks for your patience and sorry for any inconvenience.

Useful status pages