P-CCS Tech Status Voicemails No Longer Syncing to Inbox
2024-02-06 16:42:48

It has come to our attention that many staff members are not receiving voicemail messages in their email inbox. Our team is working with our partners to resolve this issue. In the meantime, affected staff will need to press the voicemail button on their phone and enter their voicemail pin to listen to their voicemails. We apologize for the inconvenience and appreciate your understanding as we work through this issue.
We will send another status update after this issue has been resolved.

If you do not remember your voicemail pin or have further questions, please submit a service ticket.

P-CCS Tech Status Staff Wifi network issue
2024-01-26 15:59:29

The PCCSK12-Staff network has been fully restored and should now be accessible from personal laptops, Chromebooks, phones, etc. If you continue to experience problems with connecting to the PCCSK12-Staff network, please submit a service ticket so our team can investigate. Thank you.

On Wed, Jan 24, 2024 at 8:11 AM <technology.communications> wrote:

The technology department is looking into an issue with the PCCSK12-Staff network that is preventing staff from successfully connecting to it this morning.

While we work on restoration, staff might want to consider joining the PCCSK12-Guest network for their connectivity.

Thanks for your patience and sorry for any inconvenience.

P-CCS Tech Status Staff Wifi network issue
2024-01-24 08:10:46

The technology department is looking into an issue with the PCCSK12-Staff network that is preventing staff from successfully connecting to it this morning.

While we work on restoration, staff might want to consider joining the PCCSK12-Guest network for their connectivity.

Thanks for your patience and sorry for any inconvenience.

P-CCS Tech Status MISTAR Q will be unavailable from 5 pm - 5:15 pm this afternoon (12/21)
2023-12-21 10:29:58

The county has just alerted all districts that MISTAR Q will be down for about 15 minutes today, Thursday, December 21st, starting at 5 pm EST so that they can deploy a fix to address an issue with the Programs Form application that Special Ed departments throughout the state use.

FOR SPECIAL ED STAFF – REGARDING THE PROGRAM FORMS Module

  • Special Ed staff interested in seeing the list of fixes can view them HERE.
  • As a reminder, the county has the final virtual drop-in session of the calendar year tomorrow (Friday December 22nd) from 7:30AM-4:00PM. It is open to anyone needing assistance with the program forms application.
  • Attendees can get guidance on working in the new application, get questions answered or hear what questions others are asking. Contact your supervisor for the link.
  • In addition, you can also access the list of frequently asked questions (FAQ) related to the Program Forms application by clicking HERE.
P-CCS Tech Status FYI, Network maintenance next Tuesday, December 26, 2023 - service outage expected during the entire work window
2023-12-18 16:06:31

The district is working with external technical support staff to perform necessary maintenance operations on the district’s network between the hours of 7 am and 5 pm EST on Tuesday, December 26, 2023. During the work window, most network services will be unavailable. We regret any inconvenience this may cause.

P-CCS Tech Status Gmail issue - email sending in some cases delayed
2023-11-30 15:00:28

Google’s app status dashboard shows there is an issue with Gmail that started earlier this afternoon. Google engineers have already reduced the delays that some users had experienced when sending emails. They are actively working to restore full service and suggest a user retries sending any email that didn’t appear to be sent initially.

For more on this particular incident, see this page.

Useful status pages