P-CCS Tech Status FYI, MISTAR-Q will be down from 5 pm - 5:30 pm today
2024-05-30 13:07:28

The county has just notified us that MISTAR-Q will be down late this afternoon (5 pm – 5:30 pm EST) so they can deploy a hotfix for one of its application modules. They appreciate our patience as they work to keep MISTAR-Q updated.

P-CCS Tech Status Find Me printing not working / copiers inaccessible
2024-05-06 07:27:03

While staff can successfully send print jobs to selected, named printers, Find Me printing is not working nor can staff walk up to a copier and successfully gain access via badging/entering PIN codes since the district’s PaperCut server is not working properly. The tech department is working with two Konica technicians to resolve the server issue. No ETA is available as to when Find Me printing and copier access will be restored. We regret the inconvenience and thank staff for their patience in the interim.

P-CCS Tech Status Re: MISTAR issue impacting districts countywide
2024-05-02 07:19:25

UPDATE: County technical staff have cleared the condition that was causing the performance issue and MISTAR should again be functioning normally. Please submit a service ticket if you are experiencing an issue with MISTAR.

FYI, Wayne RESA’s status page can be found at https://status.resa.net/ and anyone can subscribe via a link on that page to email notices of issues with any of their services.

On Thu, May 2, 2024 at 7:58 AM <technology.communications> wrote:

Wayne RESA is experiencing performance issues with MISTAR and their technical team is actively investigating the issue. An update will be sent when more information is available.


This and all previous P-CCS Technology Status Alerts can be found at https://tech.pccsk12.com/status.
Please do not reply to this email as no one will receive your message. If you have any questions or concerns, please submit a service ticket at http://helpdesk.pccsk12.com.

P-CCS Tech Status MISTAR issue impacting districts countywide
2024-05-02 06:58:55

Wayne RESA is experiencing performance issues with MISTAR and their technical team is actively investigating the issue. An update will be sent when more information is available.


This and all previous P-CCS Technology Status Alerts can be found at https://tech.pccsk12.com/status.
Please do not reply to this email as no one will receive your message. If you have any questions or concerns, please submit a service ticket at http://helpdesk.pccsk12.com.

P-CCS Tech Status Wireless Network Outage (3/20/24)
2024-03-20 09:25:22

We are aware of a district-wide wireless network outage. Our staff are actively working to resolve the issue and expect to have wireless network access restored by the end of the hour. We apologize for the inconvenience this may have caused.

P-CCS Tech Status Re: District-wide wireless network issue
2024-03-11 13:42:04

We believe the issue affecting our wireless network has been resolved. If you are still not able to connect or believe your connection is unstable, please submit a service ticket. Thank you.

On Mon, Mar 11, 2024 at 2:05 PM Technology Communications <technology.communications> wrote:

We are aware of an issue with our wireless network and are actively working towards a resolution. Symptoms appear to be inconsistent, but all district buildings are impacted. If you are able to connect to the wireless network, please be sure to save your work often as the connection is currently unstable. We apologize for the inconvenience.

Useful status pages