P-CCS Tech Status Re: Internet connectivity issues this morning
2023-01-24 06:58:34

Service has been restored. Sorry for any inconvenience.

Anyone that still cannot surf, after trying at this point, should restart their computer and try again.

For those still unable to connect to the internet or with other tech issues, please submit a service request. Thanks.

On Tue, Jan 24, 2023 at 6:38 AM <technology.communications> wrote:

The technology department is aware of and working to resolve connectivity issues being experienced in the district this morning. Thanks for your patience in the interim.

P-CCS Tech Status Internet connectivity issues this morning
2023-01-24 06:39:16

The technology department is aware of and working to resolve connectivity issues being experienced in the district this morning. Thanks for your patience in the interim.

P-CCS Tech Status Internet connectivity issues this morning
2022-12-14 08:43:16

Please be advised, Wayne RESA is experiencing Internet problems this morning. As a result, our district along with other county districts that route through them are experiencing some inconsistencies reaching the Internet. County engineers are working through the problem and hope to have it resolved as soon as possible.

P-CCS Tech Status Google login issue on Chromebooks, recent and widespread across the region
2022-12-13 13:59:39

Since 1:30 pm today, there have been widespread reports across many school districts of difficulties successfully logging into Chromebooks. In our district we have also begun to see students and staff experiencing trouble attempting to login to a Chromebook and wanted to share that the issue is on Google’s end.

No ETA has been shared on its resolution.

Google’s dashboard has notes on other issues they are experiencing today with their services.

https://www.google.com/appsstatus/dashboard/

Concurrently, Clever badges for Chromebook logins are also not working. See incident details at https://status.clever.com/incidents/ldg0xyp674ph

P-CCS Tech Status MISTAR-Q Short Downtime, Tuesday, 11/29
2022-11-28 15:31:34

MISTAR-Q will be down on Tue Nov 29, at 5 pm for about 10 minutes as county engineers perform an update. MISTAR-Q will be unavailable during this time.

P-CCS Tech Status Sunday, November 20, 2022 is the next scheduled quarterly maintenance window day for WR // MISTAR, SMART and other services may be intermittently unavailable through the 8 hour window
2022-11-19 15:50:36

In order to apply timely security patches and perform necessary infrastructure upgrades, the Wayne RESA networking/server team sets aside an eight hour work window one Sunday each quarter.

School district staff should be prepared for the complete outage of all data services on this quarter’s Sunday maintenance window, November 20, 2022 between 8 AM and 4 PM. In all likelihood, outages will be minimal and sporadic during the maintenance window as Wayne RESA staff always work to minimize service disruptions whenever possible. There will be no internet service in the district for a few hours in the morning. However, staff should be prepared for up to eight hours of outage.

Please note their next scheduled maintenance day / planned outage will be Sunday January 22, 2023.

As a reminder, the following are their planned quarterly maintenance days going forward:

2023 2024 2025 2026

1/22** 1/21 1/26 1/25

4/23 4/21 4/13 4/19

7/23 7/21 7/20 7/19

11/19 11/17 11/16 11/15

** no service interruptions to MISTAR, per district request.

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