New Canvas Support Workflow

We want to inform you about a recent change to our district’s Canvas support process. In the past, you had the ability to reach out directly to Canvas support through phone or chat, but we’ve now transitioned to a different approach. If you encounter any issues or need assistance, please submit a support ticket from the Canvas Help Menu.

Canvas report a problem

 

We understand that this is a shift from the previous service level, and we appreciate your understanding. Additionally, we encourage you to explore the Canvas guides (instructor, student, and observer). There are also guides available for the mobile applications. You can utilize the new Panda Bot as valuable resources to help navigate Canvas effectively during this transition. Your satisfaction with the support we provide remains our priority.

Awesome New Quizzes Canvas Updates!

fall canvas updates

Here are a few September Canvas updates in New Quizzes to be excited about:

New Quizzes: Build on Last Attempt

In New Quizzes, instructors can allow students to build on their last attempt of a quiz by reattempting incorrectly answered questions.

show build on last attempt workflow

In New Quiz Settings, select Allow multiple attempts [1], and then select the Enable build on last attempt checkbox [2].

Note: When the build on last attempt feature is enabled, students can only view questions marked with incorrect answers, all other questions are hidden. If you have short answer questions you want them to reattempt, you’ll want to add a waiting period to give you time to grade those items.

Additional Details

Students can reattempt incorrectly answered questions until the answer is marked correct in SpeedGrader or they run out of attempts. Students who get all questions correct will not have the option to reattempt.

❗ Bonus Tip: Did you know that you can grade one quiz question at a time in SpeedGrader? How do I grade one quiz question at a time in Spee… – Instructure Community (canvaslms.com)

New Quizzes: Quicker Item Analysis Report

In New Quizzes, instructor access to Item Analysis reports is faster and the user interface is updated. While the item analysis used to take 24-28 hours, it will now take about 1 hour (depends on the size of the quiz and other factors).

quiz analysis interface

If you like these features but have Classic Quizzes in your course, reach out for information about migrating those quizzes to New Quizzes. There have also been hesitations about partial credit on new quizzes, check out this resource (3 slides) that breaks down how this works in New Quizzes.

Not sure how to interpret the item analysis? New Quizzes Quiz and Item Analysis – Instructure Community (canvaslms.com)

Sharing New Quizzes

If you have tried to share a New Quiz with a colleague you may have been frustrated if images or audio did not come with the quiz. To solve this, you can export the quiz file (QTI ZIP file) with these directions: How do I export a New Quiz from a course? – Instructure Community (canvaslms.com).

After exporting the file, you should be able to email the file to a colleague and they will be able to import it into their quiz. How do I import a quiz from a QTI package in New Q… – Instructure Community (canvaslms.com)

This isn’t the typical, seamless process of sharing content in Canvas, but we are hopeful can an update will come down the road.

 

Remind’s Evolving Business Structure: Embracing Canvas for Better Communication

Hello, Canvas for Messaging

In the ever-evolving landscape of educational technology, adaptability is key. Remind, a popular communication platform for educators, is making changes to its business structure that will affect the way our district’s users send and receive messages. Many of you received an email from Remind about these changes. We encourage you to embrace Canvas as the primary platform for communicating with students and families.

What’s Changing with Remind?

Remind has been a helpful tool for educators to connect with students and parents, providing a streamlined way to share important updates. However, Remind will be limiting the number of messages our district’s users can send starting September 13, 2023. This change may impact how you communicate with your students and their families. While we understand the convenience of Remind, we want to offer Canvas as an alternative solution that ensures effective communication without restrictions.

Why Canvas?

Canvas, our district’s learning management system, can serve as the ideal platform for seamless communication between educators, students, and parents. Canvas offers a mobile app that allows students and families to receive instant notifications. This ensures that important messages and updates are never missed, even on the go. By consolidating communications within Canvas, everything related to your course can be found in one place. No more switching between multiple apps or platforms. For example, if a parent checks a grade or due date in the Canvas app, they can message you directly from that screen instead of opening Remind.

Notification Settings

Due to the change in communication methods, you might encourage students to update their Notifications settings in the mobile app. Observers can also set up alerts for certain situations like a missing assignment or Announcements posted. See the chart below for helpful links and a quick video guide.

Plan to send out a communication to students and families about the settings you recommend for your course. If you use Announcements often, ask they adjust their settings to get push notifications for Announcements. If you plan to utilize the Canvas Inbox more frequently, prompt them to check that often.

Change can be daunting, but it can also lead to improved efficiency and effectiveness. By embracing Canvas as our primary platform for communication, we can provide students and families with a more reliable and comprehensive solution.

 

Action Required: Publish Your Course 23-24 Courses

Please note that each teacher must manually publish the course(s) they want to be visible to students.

Publishing your course only takes one click! From the Course Card on your Dashboard, click “Publish” (see screenshot below).
click publish on the course card on the dashboard

Alternatively, you can open the course home page and click the “Publish” button on the right side of the screen (see screenshot below).

 

Rest assured, students will not be able to access the course until the term start date. You can verify this under the course Settings (and adjust if desired).

Course Term settings

As a reminder, your courses in MISTAR have been auto-populated in Canvas and auto-rostered with students. These are the course(s) you should publish and actively use with students. Any manually created courses should either be copied or cross-listed with your auto-populated courses. You can also cross-list multiple sections of the same course following the instructions provided in one of our previous posts.

Need Help with Canvas?

get help with Canvas

Canvas is an important learning tool in our district. We hope that you continue to find it a valuable teaching and communication tool. If you are new to the district or have questions come up about it, we want you to be aware of several resources that are available to you.

First, click the “Help” icon on the Global Navigation Menu. For general and common questions try searching the Canvas guides. If your problem or question is unique and specific to your situation you can chat online or call the Canvas Support hotline. You can be connected with a support agent that can help you almost immediately.

image of Canvas help menu

If you would like to slowly browse resources, please check out our resources at the P-CCS Tech website, https://tech.pccsk12.com/canvas-lms/

Have a lot of questions? You can set up a 45-minute meeting with a Panda Pro. This experience is available through the beginning of September. Find more about this service on their website.

If you are instructional staff working on meeting your PD expectations, please note we have a number of courses including the following listed below (all of them are 3 hours) that can help increase your understanding of how to use Canvas effectively available for you in the Catalog. https://catalog.pccsk12.com/

  • Canvas 1.0
  • Canvas 2.0
  • Canvas 3.0
  • Canvas in the Face to Face Classroom
  • Simplify and Streamline your Elementary Classroom with Canvas

As always, please submit a tech ticket if you have any questions. https://links.pccsk12.com/helpdesk

Cross-Listing Your Canvas Courses

Canvas crosslisting tips

As we approach the new school year, those of you who are teaching multiple sections of the same course might consider cross-listing in Canvas. Cross-listing allows you to move section enrollments from individual courses and combine them into one course. This feature is helpful for instructors who teach several sections of the same course and only want to manage course data in one location. So if you are a teacher that has multiple sections of one course or an elementary specialist that has many different sections, cross listing may be a great option for you and a big time saver. However, this action should only be done before a semester starts. Canvas recommends it be done before a course is published. If it is done after a course is published and notably student work has been submitted, that student work will be lost. Review the slideshow below carefully to help you decide if you want to do it.

Please review this slideshow carefully to review the pros and cons. The slideshow also walks you through the steps to cross-list your courses. Please note that teachers have the ability to cross-list courses but do not have the option to de-crosslist. To de-crosslist sections or for further assistance with cross-listing, submit a tech ticket.

Tips for Cross-Listed Courses

Whether you are new to crosslisting or have done it for awhile, review this list to help run it as efficiently as possible. Crosslisting should only be done at the beginning of a term (prior to any student submissions so to avoid their loss).

Be Sure To:

  • Keep “People” hidden on the Course Navigation Menu to protect student privacy
  • Change the course name so students don’t get confused if their scheduled section meets at a different time
  • If you want to use discussions, set it up as a group discussion so students are only interacting with people in their section

Streamline Your Workflow:

  • You can assign things (especially quizzes) per section to customize availability times and due dates
  • You can sort Speedgrader submissions by section
  • You can sort the Gradebook by section

Canvas Crosslisting Tips by kaelyn.bullock

Prepping Your Canvas Courses for the New School Year

Prep your canvas course

 

We’re excited to let you know that your Canvas courses will soon be visible and ready for action. Canvas is designed to simplify your teaching journey and provide you with a user-friendly platform to engage with your students, organize course materials, and foster a dynamic learning environment.

Course Template

To assist you in creating an engaging and effective online learning space, we’ve prepared comprehensive resources for the course template. These resources include step-by-step guides, video tutorials, and best practices for setting up your Canvas courses. Whether you’re a seasoned Canvas user or a first-timer, these tools will ensure that you’re making the most of Canvas’s features.

Import Previous Content

We understand the value of your time, which is why Canvas allows you to seamlessly import content from your previous courses.  Whether it’s assignments, quizzes, or discussions, the process is intuitive and streamlined. This means you can build upon the successful elements of your previous courses while introducing new and exciting content. Courses from last school year can be found at https://pccsk12.instructure.com/courses at the bottom of the page under “Past Enrollments.” If you need help locating courses from previous school years, check this blog post. Once you have located your previous content, you are ready to import it into your new courses following the steps below.

16 STEPS

1. The first step is to open Dashboard and click your new course.

Step 1 image

2. Click Import Existing Content

Step 2 image

3. Click Select One

Step 3 image

4. Select Copy a Canvas Course

Step 4 image

5. Type the name of your old course.

Step 5 image

6. Click your old course when it appears on the drop down.

Step 6 image

7. Click Select specific content

Step 7 image

8. Optional: Click Adjust events and due dates

Step 8 image

9. You have the option to attempt a bulk shift of due dates or, simply, remove the dates.

Step 9 image

10. Click Import

Step 10 image

11. Under “Current Jobs,” click Select Content

Step 11 image

12. Select the content you would like to include. Do NOT select “Course Settings.”

Step 12 image

13. Note that you can open the option to select specific pages, assignments, modules, etc.

Step 13 image

14. Uncheck specific items you do not want to bring over, if desired.

When all you want is selected, click Select Content

Step 14 image

15. Review any issues that might come up.

Step 15 image

16. That’s it. You’re done.

Step 16 image

Here’s an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/1992034/Canvas—How-to-Import-Course-Content

Please submit a ticket if you have any questions.

Canvas Updates Summary

Canvas update summary

In case you missed it, here’s a round up of some of the best Canvas updates to be aware of:

Technology Checklist for Summer Break!

It’s almost Summer Break! We hope you enjoy all things summer, but as you close out your classrooms for the year, please ensure these technology items are also taken care of.

Classroom Technology

  • Please comply with the directions of your principal and main office to turn in or secure all classroom technology equipment such as document cameras, microphones, interactive pens, and remotes.
  • Please also secure or take home all District-assigned devices (laptop, Chromebook, iPad, etc.), as well as all personally-owned devices. Please consider plugging in and updating your District Laptop prior to the start of PD in the fall (sometimes updates can take an hour or two if your device is off all summer) – see this blog post about Suggested Laptop Maintenance for reference.
  • Power off projectors/IFPs, sound amps, and desktop computers. Unplug any lamps, power strips, etc. You may leave district printers and copiers plugged in and powered on.
  • If you have a cart of devices, ensure that all devices are plugged in, the cart is locked and plugged in.
  • Follow the care suggestions for classroom audio

Canvas

Rest assured, you really don’t need to do anything to your Canvas page. It will roll over to Past Enrollments and you will be able to copy the content into your new course shell in the fall. If you’d like options and considerations that you may wish to think about for next year, view this blog post.

After June 14, 2023 students will no longer be able to submit or edit any work. Teachers will have until Friday June 16, 2023 to finalize any grades.

Clever

Staff and Students will have access to all clever resources throughout the summer. Clever syncing will be on pause starting on Monday June 12, 2023 giving student’s access to their 22-23 teacher’s pages and links until around mid-August when syncing will resume for the 23-24 school year. If you’re interested in learning how to make the most of Clever in your classroom, consider looking at training and ideas here.

IXL

PCCS’s digital subscription for K-5 elementary students will continue throughout the summer. Students will have access to their NWEA skill plans (which were just updated with any spring scores) all summer. Students will have access to any current teacher starred skills through around mid-August. Students in 5th grade currently will lose access around mid-August when syncing begins for the 23-24 school year as they will then be recognized as 6th graders.

Other District Provided Subscriptions

For the most part if it is a district provided subscription the district will handle any archiving and rostering needs for you. For example, WeVideo, Newsela, BrainPOP/BrainPOPjr, Seesaw for Schools, – there is no action required on your part. If you have manually created classes for things like Epic, Seesaw (grades 3-12 who do not have the Seesaw for Schools subscription), SplashLearn, etc. You may want to archive/delete old classes.

Sharing Digital Content

Whether you are separating from service, working on curriculum, or you are teaching different classes next year there are several options for sharing digital content with colleagues.

Need SCHECH credits?

Leaving the District?

Your TIS team is available all summer to support you – simply put in a tech request at helpdesk.pccsk12.com for technology integration!

Read and Write Extension Update fixes Canvas Formatting Issue

Last week a blog post was sent out with information on the Read & Write extension tool causing formatting issues with Canvas. Texthelp(Read & Write) has released a hotfix to the chrome extension which fixes the formatting issue.

If you are still experiencing this formatting issue, we ask you attempt the following:

  1. Please restart your computer. By restarting the computer and reopening Chrome, the system will attempt to auto update the chrome extension. Please wait a couple of minutes before checking Canvas to see if formatting has been fixed.
  2. If Canvas still shows a formatting issue, you will need to force an update with the Read and Write extension.

This link will take you to a slide presentation that has step-by-step instructions to uninstall the chrome extension and reinstall

https://docs.google.com/presentation/d/1vCRuv23hrPEBlyrM2g49hXtV4fr7adQpuXAXipHskpk/edit?usp=sharing

Please submit a tech ticket if you continue to have issues, or need assistance with the above instructions