Last week a blog post was sent out with information on the Read & Write extension tool causing formatting issues with Canvas. Texthelp(Read & Write) has released a hotfix to the chrome extension which fixes the formatting issue.
If you are still experiencing this formatting issue, we ask you attempt the following:
- Please restart your computer. By restarting the computer and reopening Chrome, the system will attempt to auto update the chrome extension. Please wait a couple of minutes before checking Canvas to see if formatting has been fixed.
- If Canvas still shows a formatting issue, you will need to force an update with the Read and Write extension.
This link will take you to a slide presentation that has step-by-step instructions to uninstall the chrome extension and reinstall
Please submit a tech ticket if you continue to have issues, or need assistance with the above instructions