P-CCS Technology Status Alerts

Hi all.

Our department is aware of a data ingestion problem in Canvas following our daily sync today that has resulted in a number of enrollments either disappearing or changing their status to inactive. Canvas support can see the issue on their end and we have an open case with them to fix things. The case has been escalated for as prompt a resolution as can occur. In the meantime, students and staff may find their Canvas accounts with fewer courses than expected. No ETA on restoration has been shared with us.

Please note, that while on the staff end, missing courses is only due to this syncing snafu, on the student end, in addition to the syncing problem, we have also seen that some teachers haven’t published their Canvas courses yet. Teachers be sure to publish courses you want students to access after you have finalized them. Students can only view and access active courses that have been published.

Thanks for your patience while Canvas support assists us.

Wayne RESA will begin a MISTAR-Q upgrade for ALL districts TOMORROW Friday, August 7, 2026 starting at 5:00 PM.

MISTAR-Q for staff,
MISTAR ParentConnection and StudentConnection
will all be UNAVAILABLE until the upgrade is completed. Downtime should not exceed 2 hours.

Attention P-CCS Staff,
Canvas access has been restored, however, some features are still unavailable, such as grade passback. We apologize for the inconvenience and are working with Canvas and MISTAR to restore all services as soon as possible.

On Thu, May 7, 2026 at 5:45 PM Technology Communications <technology.communications> wrote:

Attention P-CCS Staff,

A widespread Canvas outage is currently affecting school districts across the country. Instructure, the platform’s parent company, is investigating the cause, though a timeline for service restoration has not yet been established. Due to this disruption, students may be unable to finish any homework assignments hosted on Canvas by tomorrow.

Our team will provide further updates as soon as more information is available from Instructure or once access to the system is fully restored.

Attention P-CCS Staff,

A widespread Canvas outage is currently affecting school districts across the country. Instructure, the platform’s parent company, is investigating the cause, though a timeline for service restoration has not yet been established. Due to this disruption, students may be unable to finish any homework assignments hosted on Canvas by tomorrow.

Our team will provide further updates as soon as more information is available from Instructure or once access to the system is fully restored.

UPDATE: Illuminate DnA access has been restored for most users and will be fully accessible shortly for all. If you are logged into MISTAR, log out and back in to likely reinstate your access.

On Tue, Apr 14, 2026 at 10:09 AM <technology.communications> wrote:

There is an issue with regular user access to illuminate DnA. Staff across the many districts in the county cannot log into the site. Wayne RESA is aware of and working to resolve access.

There is an issue with regular user access to illuminate DnA. Staff across the many districts in the county cannot log into the site. Wayne RESA is aware of and working to resolve access.