P-CCS Tech Status Classwize not displaying classes for some teachers
2026-02-06 11:15:14

Some teachers are currently experiencing an issue where their classes are not appearing in Classwize. The technology department is aware of the situation and is working directly with the company to resolve this as quickly as possible. Thank you for your patience and understanding as we work toward a resolution.

P-CCS Tech Status THIS Sunday, February 1, 2026 is the next scheduled quarterly maintenance window day for WayneRESA // MISTAR, SMART and other services may be intermittently unavailable through the twelve hour window
2026-01-29 15:44:52

This is a reminder that this Sunday, February 1st, is designated as Wayne RESA’s next IT quarterly maintenance day.

On their maintenance days they carry out system and infrastructure patching and upgrades, and ask that users be prepared to experience possible Wayne RESA system outages between 7 AM and 7 PM.

RESA services, as well as the Internet, may be intermittently unavailable throughout the maintenance day. School district staff should be prepared for the intermittent outage of all data services (e.g. MISTAR Q, Student Connection, Parent Connection, SMART, Illuminate et al) and internet access within the district. Please plan accordingly.
For your planning, the following are their scheduled quarterly maintenance Sundays going forward through the rest of this year:
2026
4/19
7/19
11/15

The district’s technology department appreciates staff and student understanding while county technicians work to keep our systems current.

P-CCS Tech Status ATTENTION Phone Systems Temporarily Down Starting at 1PM on 1/5/25
2026-01-05 12:34:18

Please be advised that P-CCS is currently experiencing issues with some incoming calls. We have worked with our phone service provider to identify the issue and implement a resolution.

To apply the necessary fix, we will need to reboot one of our primary phone systems today at 1:00 PM.

This action will briefly stop all incoming and outgoing calls for a period of time up to 10 minutes.

We apologize for the short notice and any inconvenience this brief disruption may cause.

P-CCS Tech Status filter service issue - web browsing impacted
2025-11-12 14:41:04

Our web filter service is reporting a partial outage https://status.linewize.net/ they are actively working to address. Those browsing the web may encounter blocked pages. Users in limited circumstances may find successful page rendering by closing and reopening their browser tabs. There is as yet no ETA on restoration of normal operations. Sorry for any inconvenience.

P-CCS Technology Department

P-CCS Tech Status Follett Destiny is down and unaccessible
2025-10-29 11:45:59

Follett is reporting an outage for Destiny. https://status.follettsoftware.com/

The company is aware of and working to restore access. No ETA is yet posted on the status page; please look for updates on their page, if your next attempt is unsuccessful.

P-CCS Tech Status lingering Frontline issues following AWS outage
2025-10-21 07:22:55

FRONTLINE is still reporting disruption issues with their cloud services following yesterday’s AWS outage. Some users have to make repeated attempts before successfully logging in and for those that have logged in, some pages may take longer than normal to load so navigation is sluggish. FRONTLINE support is aware of and working to restore full operations. They have no ETA yet as to when everything will be back up and running as normal.
In the interim, while time entry kiosks are still operating, they too might require multiple attempts before a successful clock in or clock out. Staff should email their supervisor to alert them IF they are unable to complete a clock in or clock out via their system.