P-CCS Technology Status Alerts

FRONTLINE is still reporting disruption issues with their cloud services following yesterday’s AWS outage. Some users have to make repeated attempts before successfully logging in and for those that have logged in, some pages may take longer than normal to load so navigation is sluggish. FRONTLINE support is aware of and working to restore full operations. They have no ETA yet as to when everything will be back up and running as normal.
In the interim, while time entry kiosks are still operating, they too might require multiple attempts before a successful clock in or clock out. Staff should email their supervisor to alert them IF they are unable to complete a clock in or clock out via their system.

AWS, a major provider of cloud services for companies, said most services were back up four hours after an issue caused outages at many websites.

In the educational tech front, while Clever and Canva had reported being impacted, their status pages now state issues that users might have experienced appear to be predominantly resolved.

https://status.clever.com/
https://www.canvastatus.com/

District users may still experience some residual issues with services they access until operations with particular sites are fully restored.

FYI, Clever reports access has been restored for all users. They are monitoring access in case issues resurface.

On Wed, Oct 15, 2025 at 1:27 PM <technology.communications> wrote:

Clever is experiencing an issue with wide-spread reports of the Portal not loading for Students and Teachers. They are investigating the issue, but don’t have an ETA on restoration of full access.
Please see their status page for more info https://status.clever.com/

Clever is experiencing an issue with wide-spread reports of the Portal not loading for Students and Teachers. They are investigating the issue, but don’t have an ETA on restoration of full access.
Please see their status page for more info https://status.clever.com/

We are currently experiencing an issue affecting both the staff and guest/visitor networks. This specifically impacts staff members using personal devices and guests utilizing non-district devices. Our team is actively investigating and working to resolve this issue.

Please note, for those working in the district next Tuesday, June 17, 2025, a scheduled network equipment upgrade will result in a rolling 10-15 minute outage experienced at each building at some point between the hours of 8:15 am – 5 pm. Services impacted and unavailable during those minutes will include telephone service, door access, internet access, and network share access.

We regret any inconvenience this outage may cause.