Chris Perez – P-CCSK12 Tech

Master Library Schedules

Please continue to use VirtualEMS for now until we launch ML Schedules. Click here to Access VirtualEMS

Beginning in late December, facility use requests will now be made via a new platform called ML Schedules. Like Maintenance and Tech Request, this will be housed through MasterLibrary. Access will be conveniently located in the waffle (Google Apps Launcher). Scroll down to find the orange “M” – it will launch the site and automatically log you in with your Google credentials.

NEW IMAGE NEEDED – ILLUSTRATING MLS ICON

Please note: accessing through the “Waffle” is the recommended pathway. Getting to MasterLibrary through the direct link (https://mi50.mlschedules.com) and signing in with Google credentials may not work if you have not first visited through the waffle.

From there the procedures are similar to our previous system. However, to further assist you with navigating the new platform, here are a few resources that you may find helpful prior to its launch:

Basic User Quick Start Guide
Getting Started Guide – Training Videos, Glossary, FAQ
Make a Request (Video)
Using the Calendar
Additional Reports

To reiterate, staff members should make facility usage requests by either clicking on the Google apps launcher (aka waffle) and selecting the orange Master Library Schedules icon (preferred way) OR browsing to https://mi50.mlschedules.com (feel free to bookmark) and signing in with their district Google credentials.

More resources:

P-CCS Tech Status MISTAR-Q issues today believed resolved

This morning the county worked to address two MISTAR issues reported today – some staff being unable to log in and some sluggishness when navigating within it. They believe they have corrected the issue. At this point, if you are logged in and having issues, please log out and back in. It should be working as expected when you do so. Alternatively, if you were previously unable to log in, please try to log back into MISTAR and you should be able to get back in again.

Thanks for your patience while these issues were being resolved.

Should you still have problems with MISTAR, please submit a help desk ticket for further assistance. Thanks.

[How-To] Connect to the P-CCS Wi-Fi Network

For STAFF

If you have a personal device and would like to connect it to a district wireless network, please connect it to the PCCSK12-Staff network using your network account credentials. Your network account is the same one used to login to any district desktop or laptop (not Google/Chromebooks). If you do not remember your account information, please submit a tech request.

Disclaimers

District Chromebooks will automatically connect to the PCCSK12-Devices network.
Devices such as AppleTV and Chromecast will need to be authorized by the tech department first. Please fill out this form if you would like to have one connected.
Home and personal assistant devices such as Google Home/Nest (Google Assistant), Amazon Echo (Alexa), and Apple HomePod (Siri) are not allowed on the district network. Personal assistant services built into personal smartphones are unaffected.
In most areas we only offer a 5 GHz WiFi network. If your device only supports 2.4 GHz you will not be able to connect.

For STUDENTS (BYOD)

If you have a personal device and would like to connect it to a district wireless network, please connect it to the PCCSK12-Students network. When prompted for a username and password, use your network logon credentials (username without @pccsk12.com at the end) to connect. Please note that student usernames and passwords will not work on the PCCSK12-Staff network or any other network.

Disclaimers

In most areas we only offer a 5 GHz WiFi network. If your device only supports 2.4 GHz you will not be able to connect.

Please see the following device-specific guides for connecting to the network.

If you have a personal device and would like to connect it to a district wireless network, please connect it to the PCCSK12-Students network. When prompted for a username and password, use your network logon credentials (username without @pccsk12.com at the end) to connect. Please note that student usernames and passwords will not work on the PCCSK12-Staff network or any other network.

Instructions for Chrome OS (Chromebooks)

Click on your picture icon in the bottom right-hand corner

Click on your current WiFi Connection to bring up the list of available network then select PCCSK12-Students if you are a student, and PCCSK12-Staff if you are a district staff member.

Fill in the following fields as seen in the screenshot to the left. Make sure to use your username (P-CCS Google email address for students, network account for staff) in the “Identity” field

EAP Method: PEAP
Phase 2 authentication: Automatic
Server CA certificate: Do not check
Identity: (Your username)
Password: (Your Password)

Push Connect when finished

Instructions for iPadOS and iOS (iPad and iPhone)

Find the Settings App on your device and open it.

Tap on Wi-Fi, and then tap on the PCCSK12-Students if you are a student, and PCCSK12-Staff if you are a district staff member in the list of Wi-Fi networks

When prompted for a username and password, use your network logon credentials (username without @pccsk12.com at the end for students, network account for staff) to connect.

*Example:
Username: izcough872
Password: learnpow

Tap the Trust button when you see this window

You should see a check mark in the Wi-Fi list at the top that confirms you are connected.

Instructions for Android devices

Find the Settings App on your Android device then Tap on Network & Settings or on Wi-Fi. (The layout of the settings may differ with different types of Android devices)

Tap on the PCCSK12-Students if you are a student, and PCCSK12-Staff if you are a district staff member in the list of Wi-Fi networks. Use the following settings:

EAP Method: PEAP
Phase 2 authentication: None orMSCHAPV2
CA certificate: Do Not Validate or Trust on First Use
Domain: PCCSK12.com
Identity: (same as laptop login username)
Anonymous identity: leave blank
Password: (current laptop login password)

Instructions for Windows 10

Look for WiFi icon in the bottom right-hand corner of your desktop either by clicking directly on it, or looking for it with the up arrow icon.

Click WiFi Icon in system tray then click on the PCCSK12-Students if you are a student, and PCCSK12-Staff if you are a district staff member.

Click the Connect button

Fill in the following fields as seen in the screenshot to the left. Make sure to use your username (PCCS Google email address without the @pccsk12.com for students, network account for staff) in the top field and your password in the bottom field

Example Username: izcough875
Password: (Your password)
Click OK when finished

Instructions for macOS

Select the Wi-Fi Symbol in the Menu Bar.

Then choose PCCSK12-Students if you are a student, and PCCSK12-Staff if you are a district staff member.

Enter username and password, (same as your Google login without the @pccsk12.com for students, network account for staff) and select “Remember this network”

Choose the Continue button

If prompted, enter your personal Mac’s Username and Password and Select “Update Settings”

P-CCS Voicemail Changes Coming Soon

Beginning May 1st, your District voicemail will start syncing with your Gmail inbox. This means that actions taken in one of these systems will affect the other.

Voicemail/Gmail Functionality PRIOR to May 1, 2023

When a voicemail is left in a staff member’s District voicemail mailbox, that staff member receives an email notification with a copy of that voicemail. Actions taken, such as listening to or deleting the voicemail, in our voicemail system do not impact the email notification in Gmail. Actions taken in Gmail also do not impact our voicemail system.

Voicemail/Gmail Functionality AS OF May 1, 2023

When voicemails are left, staff will be emailed a notification in their Inbox AND actions they take on that message will affect the message stored in the District voicemail system (and vice versa).

ON THE GMAIL SIDE

By default the message in the Gmail account will have the VoiceMessages label applied (see image below).

The email notification will look similar to the notification shown below. Hovering over the attachment will allow you to download or save it to Google Drive. Clicking on it will allow you to listen to the voicemail message.

Like other email messages, voicemail notifications will be marked as unread when they are received. However, unlike other email messages, voicemail notifications are subject to the aging policies associated with the District’s voicemail system. The 3 points below describe what happens to unread, read, and deleted voicemail notifications in Gmail and the District’s voicemail system.

If a voicemail notification is opened OR left unread for 40 days, the email will be marked as read and the corresponding voicemail in the District’s voicemail system will be marked as Saved.
If a voicemail notification is deleted OR left as read for 60 days, the email will be moved to Trash and the corresponding voicemail in the District’s voicemail system will be marked as Deleted.
Deleted messages will be permanently deleted from Gmail AND the District’s voicemail system after 5 days.

ON THE PHONE SIDE

Similarly, actions taken in the District’s voicemail system will impact voicemail notifications in Gmail.

If a voicemail message is listened to OR left ignored for 40 days, it will be marked as Saved and the corresponding email notification will be marked as read in Gmail.
If a Saved voicemail message is deleted OR left ignored for 60 days, it will be marked as Deleted and the corresponding email notification will be moved to Trash in Gmail.
Deleted messages will be permanently deleted from the District’s voicemail system AND Gmail after 5 days.

Keeping Voicemail Messages Beyond the Defined Aging Policy

While most voicemail messages only need to be kept for a short period of time, there are some voicemails that might need to be kept for longer periods of time. To keep a voicemail message beyond the District voicemail system’s aging policy, it is recommended that you download it from Gmail to your computer. It is also possible to save the voicemail message to Drive or to forward the email to yourself.

REMINDER: Voicemail Message Quotas Still Apply

As a reminder, your voicemail mailbox has a quota for the total amount of storage it can use. Mailbox quota warnings will be emailed out should your mailbox approach or reach its limit. Please note that once your mailbox has reached its limit, you will no longer be able to receive new voicemail messages.

The ‘Why’ for Voicemail Aging Policy and Storage Quotas

The District’s voicemail system has an aging policy and storage quotas for voicemail messages due to the total storage limit for District voicemails. While it is possible to increase the District’s total voicemail storage (up to a point), doing so would incur additional ongoing costs to the District.

Questions or Issues

If you have any questions or issues related to your District voicemail, please submit a service ticket.

Author: Chris Perez