https://servicedesk.resa.net/servicedesk/customer/portal/31

You can access the P-CCS Service Request System by clicking on School Links on your computer’s desktop.

  1. Click on the “Service Request” Button above. 
  2. Enter your district email address and computer/network password and click Login.
  3. Click on “New Ticket”
  4. From the *TO pull down menu select your building
  5. In the *Subject field enter your type of problem (i.e. Repair, upgrade)
  6. In the *Detail Problem Below section describe the type of problem you are having. 
  7. In the *Location/Room enter your room number.
  8. Click on Submit Ticket
  9. The technician assigned to your building will respond.
  10. *Note – You can login at any time to check on status of your request