Our technology team is working hard behind the scenes to keep everything running smoothly. With a high volume of requests coming in right now, our top priority remains getting your classroom tech back on track as quickly and efficiently as possible.
To help us serve you faster, please submit all tech issues through our ticketing system instead of sending direct emails.
When requests are sent via email, they run the risk of getting buried in a crowded inbox. Submitting a ticket ensures your request is logged instantly, assigned to the right team member, and prioritized—especially for urgent classroom needs.
Submitting a request takes just a minute. Here is how to do it:
- Access the Portal: Open your browser, click on the P-CCS Bookmarks folder, and select Work Order Request. Sign in using Google SSO.
- You can also access the portal directly at mi50.mlworkorders.com or helpdesk.pccsk12.com
- Describe the Issue: Provide a brief summary of what is going wrong or what assistance you need.
- Attach Visuals: Whenever possible, include a screenshot or photo of any error messages. Seeing the exact error helps us diagnose and fix the problem much faster.
Using the ticketing system guarantees nothing slips through the cracks and keeps our entire support process transparent and efficient. Thank you so much for your patience, partnership, and support as we work together to keep our school tech running seamlessly!
