How do I Submit a Service Request?

https://servicedesk.resa.net/servicedesk/customer/portal/31

You can access the P-CCS Service Request System by clicking on School Links on your computer’s desktop.

  1. Click on the “Service Request” Button above. 
  2. Enter your email username and password and click Login.
  3. Click on “New Ticket”
  4. From the *TO pull down menu select your building
  5. In the *Subject field enter your type of problem (i.e. Repair, upgrade)
  6. In the *Detail Problem Below section describe the type of problem you are having. 
  7. In the *Location/Room enter your room number.
  8. Click on Submit Ticket
  9. The technician assigned to your building will respond.
  10. *Note – You can login at any time to check on status of your request